At A&M Floral Place, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our flower shop. By using our services, you agree to the terms and practices described in this policy.

  1. Collection of Personal Information: We may collect various types of personal information from you, including but not limited to:

    • Contact information (such as name, address, email address, and phone number)

    • Payment information (credit card details, billing address)

    • Order history and preferences

    • Delivery information

    • Any other information you voluntarily provide to us

  2. Use of Personal Information: We use the collected personal information for the following purposes:

    • Processing and fulfilling your orders

    • Communicating with you about your orders, deliveries, and promotions

    • Improving our services and customer experience

    • Responding to your inquiries, comments, or feedback

    • Sending you marketing and promotional materials (with your consent)

    • Complying with legal obligations

  3. Protection of Personal Information: We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. We use appropriate physical, technical, and administrative safeguards to secure your data and ensure its confidentiality.

  4. Sharing of Personal Information: We may share your personal information with trusted third parties in the following circumstances:

    • Service providers: We may engage third-party service providers to assist us in delivering our services, such as payment processors or delivery services. These providers are obligated to maintain the confidentiality and security of your personal information.

    • Legal requirements: We may disclose your personal information if required by law, regulation, or legal process.

  5. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. These technologies collect non-personally identifiable information such as IP address, browser type, and browsing behavior. You can manage your cookie preferences through your browser settings.

  6. Third-Party Websites: Our website may contain links to third-party websites. We have no control over the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

  7. Children's Privacy: Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

  8. Updates to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our website, and the date of the last update will be indicated.

  9. Contact Information: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at contact@amfloralplace.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.